Privacy Policy

Last Updated: January 19, 2026

At WOONHHOP, your privacy matters to us.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or communicate with us.

WOONHHOP operates this website and store to provide you with a secure and enjoyable shopping experience for statement after-party and evening dresses. Our store is powered by Shopify, which helps us deliver our services safely and efficiently.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following types of information:

Information You Provide

Contact details: Name, email address, phone number
Billing & shipping information: Billing address, shipping address
Payment details: Payment card information and transaction confirmations
Account information: Login details, preferences
Customer communications: Emails or messages sent to our support team

Information Collected Automatically

Device & browser data: IP address, browser type, device identifiers
Usage data: Pages viewed, products browsed, time spent on the site
Cookies & similar technologies: Used to improve site functionality and performance

2. Sources of Information

We collect personal information:

Directly from you when you place an order or contact us
Automatically through your interaction with our website
From trusted service providers such as payment processors
From marketing or analytics partners, where permitted by law

3. How We Use Your Information

We use your personal information to:

Process orders & payments
Deliver products and customer support
Communicate with you about orders, updates, or inquiries
Improve our website and shopping experience
Send marketing communications (where legally permitted)
Prevent fraud and enhance security
Comply with legal and regulatory requirements

4. How We Share Your Information

We may share your information only when necessary, including:

With Shopify and service providers (payment processing, shipping, analytics)
With marketing partners for advertising and promotional purposes
With your consent, such as social media integrations
For legal reasons, including compliance with laws or protecting our rights

We do not sell your personal information for monetary gain.

5. Shopify & Platform Services

Our website is hosted on Shopify, which collects and processes personal information to operate and improve the platform.
Shopify may use aggregated data across merchants to enhance its services.

For more information, please review the Shopify Consumer Privacy Policy.

6. Children’s Privacy

Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of 13.

If you believe a child has provided us with personal information, please contact us at support@woonhhop.com, and we will take appropriate action.

7. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system can guarantee absolute security.

We retain personal information only as long as necessary to:

Provide our services
Maintain records for legal or accounting purposes
Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on your location (including the United States, California, EU, or UK), you may have the right to:

Access or know what personal information we hold
Request deletion of your personal information
Correct inaccurate information
Request data portability
Opt out of targeted advertising, including via Global Privacy Control (GPC) settings

To exercise your rights, please contact us using the information below.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your place of residence.
When required, we rely on legally recognized safeguards such as Standard Contractual Clauses for international transfers.